OXFORD 9000
📚 noun • entry_id 36288

touchpoint

Meanings (ES + gloss)
punto de contacto
A physical point of contact; a surface that is regularly touched by people.
The operator says that a total of 952,514 'cleans' of various touchpoints, including tables and door buttons, were carried out by more than 600 dedicated cleaning staff - the equiv…
punto de contacto
An encounter where customers and business engage to exchange information, provide services, or handle transactions.
The touchpoints in retail banking include tellers and ATMs.
Phrases
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Word forms